FAQFrequently Asked Questions
If you sell more than $10,000 in tickets every year, you may be eligible to join our Seller Program.
We keep track of all orders and guarantee delivery by the date in your account.
We support mobile ticketing: allowing our customers to purchase and access tickets through their mobile devices, making the process more convenient and reducing the risk of lost or stolen tickets.
If you can't log into your account, try these troubleshooting steps:
- Make sure your email address is spelled correctly
- See if you're using the right email and password
- Clear your Internet browser's cookies and cache
- Open a new browser and try logging in again
See your SmartTickets account's payment settings by going to 'Profile' then Settings
Yes, we implement enhanced security features such as QR codes, holograms, and RFID technology to reduce the risk of ticket fraud and increase the confidence of customers. Overall, the key to making our event tickets better is to focus on creating a convenient and personalized experience for customers while not compromising security.